Terms and Conditions for AnswerPro.io Effective Date: 23/02/2025

1. Introduction Welcome to AnswerPro.io ("Service," "we," "us," or "our"). By using our AI-powered receptionist and automation services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, you must not use our service.

2. Use of Services (a) AnswerPro.io provides AI-powered call handling, appointment booking, and automated follow-ups. (b) The Service is provided "as is" and "as available," without any guarantees of uptime or uninterrupted operation. (c) Users are responsible for ensuring the Service is appropriate for their business needs.

3. Account Registration and Responsibility (a) You must be at least 18 years old to use this Service. (b) You are responsible for maintaining the security of your account credentials and must notify us immediately of unauthorised access. (c) We reserve the right to suspend or terminate accounts that violate these terms.

4. Payment and Subscription (a) Subscription fees are billed monthly unless otherwise specified. (b) All payments are non-refundable, except where required by law. (c) Failure to pay may result in suspension or termination of the Service.

5. Limitation of Liability (a) We are not liable for any business losses, including lost profits, missed leads, or disruptions due to system failures. (b) We do not guarantee the accuracy or success of AI-generated responses or actions. (c) Under no circumstances will our total liability exceed the amount you paid for the Service in the last three months.

6. No Warranties (a) We do not guarantee that the Service will meet your specific needs or expectations. (b) We do not warrant that the Service will be uninterrupted, error-free, or completely secure.

7. Third-Party Services (a) AnswerPro.io may integrate with third-party services. We do not assume liability for third-party software or systems. (b) Users are responsible for ensuring compliance with third-party terms and conditions.

8. Indemnification You agree to indemnify and hold harmless AnswerPro.io, its owner, affiliates, and employees from any claims, damages, or legal fees arising from your use of the Service.

9. Changes to Terms We reserve the right to update these Terms and Conditions at any time. Continued use of the Service after modifications constitutes acceptance of the new terms.

10. Governing Law These terms are governed by the laws of Western Australia. Any disputes must be resolved in the courts of Western Australia.