Privacy Policy for AnswerPro.io Effective Date: 23/02/2025 Introduction and Scope This Privacy Policy ("Policy") is established by AnswerPro.io ("Company," "we," "us," or "our"), a business operating in Western Australia. This Policy governs the collection, use, processing, storage, disclosure, and protection of information, including personal information, obtained from users ("you" or "your") of our website (www.answerpro.io), AI phone receptionist services, and any other services we provide (collectively, the "Services").By accessing or using our Services, you expressly consent to the practices described in this Policy. This Policy is incorporated into and subject to our Terms and Conditions.2. Information Collection and Categories2.1 Personal Information We collect various categories of personal information, including but not limited to: (a) Identifiers such as real name, postal address, unique personal identifier, online identifier, Internet Protocol (IP) address, email address, account name, or other similar identifiers. (b) Commercial information, including records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. (c) Audio, electronic, visual, or similar information, including call recordings and transcripts. (d) Professional or employment-related information.2.2 Usage Data We automatically collect certain information about your equipment, browsing actions, and patterns when you interact with our Services. This may include: (a) Details of your visits to our website, including traffic data, location data, logs, and other communication data. (b) Information about your computer and internet connection, including your IP address, operating system, and browser type. (c) Call logs, text logs, and associated metadata.2.3 Cookies and Tracking Technologies We deploy cookies, web beacons, and other tracking technologies to collect and store information about your interactions with our Services. These technologies may be used to analyze trends, administer the website, track users' movements around the website, and gather demographic information about our user base as a whole.Examples of Cookies we use:

Session Cookies: We use Session Cookies to operate our Service.Preference Cookies: We use Preference Cookies to remember your preferences and various settings.Security Cookies: We use Security Cookies for security purposes.Advertising Cookies: Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests.

2.4 Location Data If you grant us permission, we may use and track your location data. We utilize this information to offer features, enhance, and personalize our service. You have the option to enable or disable location services using your device's settings whenever you use our Service.3. Use of Information3.1 Primary Purposes We may use the information we collect for various purposes, including but not limited to: (a) Provision and maintenance of our Services. (b) Personalization and enhancement of user experience. (c) Processing of transactions and management of user accounts. (d) Communication regarding our Services, including updates, security alerts, and support messages. (e) Analysis of usage patterns and trends to improve our Services. (f) Detection, prevention, and addressing of technical issues, fraud, or other illegal activities.3.2 Secondary Purposes In addition to the primary purposes, we reserve the right to use the collected information for any lawful purpose, including but not limited to: (a) Development and training of artificial intelligence and machine learning models. (b) Aggregation and anonymization of data for business intelligence and market research. (c) Creation of derivative works and products based on collected data and insights.4. Data Sharing and Disclosure4.1 No Sale of Personal Information AnswerPro.io does not sell, rent, or lease your personal information to third parties for monetary or other valuable consideration.4.2 Data Sharing We may share your information in the following circumstances: (a) Service Providers: We may engage third-party companies and individuals to facilitate our Services, provide Services on our behalf, perform Service-related tasks, or assist us in analyzing how our Services are used. (b) Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. (c) Legal Requirements: We may disclose your information if required to do so by law or to comply with legal obligations. (d) Strategic Partnerships: We may share anonymized data with partners for business intelligence and market research purposes.5. Data Retention and Security5.1 Retention Period We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy.5.2 Security Measures We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet, or method of electronic storage is 100% secure.6. Your Rights and Choices6.1 Access and Control You may have certain rights regarding your personal information, which may include the right to: (a) Access the personal information we hold about you. (b) Rectify any inaccurate or incomplete personal information. (c) Request deletion of your personal information, subject to certain exceptions. (d) Object to or restrict the processing of your personal information.To exercise these rights, please contact us at [Insert Email].6.2 Opt-Out You may opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in any such communication or by contacting us directly.7. Changes to This Privacy Policy We reserve the right to update or change our Privacy Policy at any time. If we make a significant change, we will post a notice on our website. Your continued use of the Service after modifications to the Privacy Policy indicates acceptance of the updated terms.8. Contact Information If you have any questions about this Privacy Policy, please contact us at:AnswerPro.io

[email protected]

Western Australia

Disclaimer for AnswerPro. No Guarantee of Results AnswerPro.io does not guarantee specific business outcomes, increased sales, or improved lead conversion rates. Results may vary based on usage, industry, and other factors.

2. No Legal or Professional Advice The Service does not provide legal, financial, or professional advice. Users should seek independent professional guidance where necessary.

3. Service Limitations (a) AI responses and call handling are based on programmed logic and may not always reflect the correct or most appropriate response. (b) We are not responsible for errors, missed calls, or miscommunications arising from AI interactions.

4. User Responsibility (a) Users must ensure AnswerPro.io is suitable for their business needs. (b) Users are responsible for reviewing AI-generated messages and modifying them if necessary.

5. Limitation of Liability We are not responsible for any damages, lost profits, or indirect losses resulting from the use of our Service.

6. Changes to this Disclaimer We reserve the right to update this disclaimer as needed. Continued use of the Service indicates acceptance of the revised disclaimer.Contact Us For any questions regarding these legal documents, please contact us at [email protected]